TipHaus

Sebastian.J Jordan

Sofia Cardozo

Information on ETA® Program employee payment methods.

Payout Methods

This guide explains what HausDirect™ is, how its fees are applied, and how your employees can receive their payouts on their own debit cards.

HausDirect™: What is it?

The HausMoney™ Card Transforms Daily Spending into a Path to Stronger Credit

HausMoney™: How does it work?

This section is for articles that introduce and explain the core payout methods available to your employees.

Payout Introductions

A guide to help you troubleshoot when an employee's HausDirect payout fails due to a card issue.

HausDirect™: Need to Update Your Card on File?

This guide explains how employees can switch their payout method between HausDirect™ and HausMoney™ using the employee app.

Employee App: How Employees Can Switch Payout Methods

This guide outlines the process they follow. Please note that employees can also use these same steps to opt back in if they change their mind.

Employee App: How Employees Can Opt Out of Earned Tip Access®

This guide outlines the process for employees to sign up for the HausMoney Card and account. The entire registration process should be completed in one sitting.

HausMoney™: Onboarding Guide

This section covers actions employees take within their TipHaus app to manage their accounts, payment methods, and enrollment status.

Employee App Management & Payout Options

This guide helps you understand how your employees' payout information is displayed with complete transparency in the TipHaus Employee App.

Employee App: Understanding Your Employees' Earned Tip Access® Metrics

Why did my employee receive fewer tips than what they were supposed to?

How to Explain Reconciliation to Employees

This section is for resources that help explain broader financial processes or terms, particularly for educating staff.

Financial Concepts & Reconciliation

ETAⓇ Video Playlist

Full TipHaus Article Collection

Find answers and get help from Intercom Support and Community Experts

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