Once your employee signs up for a payout method for the Earned Tip Access (ETA) program, you must approve them in your dashboard before they can begin receiving their tips.
To learn more about the Earned Tip Access program and how employees can sign up, read: |
Review Completed Sign Ups From the ETA tab:
Notification: Once the employee completes registering their preferred payout method for ETA, a pop-up alert labeled "Complete Sign up" will display. You will see this notification on the ETA tab.
1. Access Pending Approvals:
Click the notification. A pop-up will appear advising you how many employees are pending approval. Click "Let's do it."
2. Review Employee Details:
You will now see which employees have completed their registration and await your approval. Under the "Service" column, you can see the payout method they have chosen.
When employees switch payout methods for the first time (from HausMoney to HausDirect or vice versa), you will need to approve the change in the dashboard. The eligibility start will appear as “service transfer.”
3. Set Eligibility Start:
Prior to approving the employee, please designate the pay period under the "Eligibility Start" column.
Last Pay Period – if the employee has outstanding tips from the prior pay period that were not issued through payroll or paycheck.
Current Pay Period – to initiate tip payouts effective the first day of the current pay period.
Next Pay Period – if the employee will begin receiving tips through TipHaus starting with the upcoming pay period.
Approve: To complete the process, click the green thumbs-up icon under the "Approval" column.
Once approved, the employee's status on the ETA page will change to green, and you can send any pending tips for the paid period that was selected as the eligibility start.
Flagging an Employee for Internal Review
You can also flag an employee for internal review if needed for any reason. If you flag the user, they will not be able to complete the registration until Customer Support is contacted to remove the flag. This process could take up to two business days.
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.