The TipHaus Employee App is designed to create transparency between employees and management. It allows employees to view their tips and provides powerful tip management tools. Employees can also sign up for the Earned Tip Access program from the TipHaus Employee App.
Prerequisites for Invitation
Before an employee can register for the app, they must have an employee profile in your Point of Sale (POS) system. This profile must contain a valid and correct email address, as the registration link is tied directly to it.
Learn how to update your employees' email addresses.
Learn how to update your employees' email addresses.
To ensure your data remains organized across all systems, we recommend updating your employees' email addresses in your Point of Sale (POS) system first and then resyncing that data with TipHaus.
After you have updated the employees' email addresses in your POS, follow these steps in TipHaus:
Navigate to Settings > Locations > Employees.
Click the Actions button.
Select Resync with Point of Sale.
Update from TipHaus: If you cannot add an employee's email address in your POS, you can update it directly in TipHaus by navigating to Settings > Locations > Employees and clicking the edit button for the specific employee.
While you can update your employees' emails here, please be aware that this change will not be reflected in your POS.
How to Send an Invite to Your Employees for the Tiphaus Employee App
To invite employees, you must send an invitation from the TipHaus client dashboard.
Navigate to Settings > Users.
Click the Create button.
From the dropdown menu, select Invite Employees to Employee App.
A pop-up window will appear with a list of employees. Check the box next to the name of each employee you want to invite.
Click the Send Invites button to send the registration links.
Once your employees have received the invite email, they just have to click Access Your Account to create a password.
Employee Registration
Employees can also register themselves without a direct invite.
They can go to my.tiphaus.com and click "register" to request a registration email.
They can scan the QR Code found in the following document: Employee Welcome to TipHaus
How to Review Employee Registration Status and Resend an Invitation?
To resend an invitation to register for the TipHaus employee app, follow the same steps as to send it for the first time and the employee will receive a new invite to their registered email address.
If the employee you are trying to invite to does not show up under the invite menu, it means they’ve already created a TipHaus account. To confirm this:
Navigate to the Settings > Users tab.
Look for users with the Employee App role.
Check the “Registered” column — if it has a green checkmark, the employee has already signed up. If they don't
If they haven’t registered yet or are having trouble logging in, we recommend they try the “Forgot Password” option on the TipHaus Employee App using the email listed in their user profile. If they still can't log in, please let us know the employees' name and email; we’ll be happy to assist further.
Employee App vs. ETA Program Enrollment
A common source of confusion is the distinction between the ETA program enrollment and the TipHaus Employee App account.
Prerequisite for Digital Payouts
It is mandatory employees to first create a TipHaus Employee App account at my.tiphaus.com before signing up for either HausDirect or HausMoney.
Enrollment Workflow
HausDirect Enrollment
The employee initiates sign-up within the TipHaus Employee App.
The employee receives an email.
The employee links their debit card by following the steps provided in the email.
Once the card is linked, the employer approves the enrollment.
Payouts can then be initiated by the employer.
Note: Only the TipHaus Employee App (
my.tiphaus.com) is needed for managing the HausDirect payout method.
HausMoney Enrollment
The employee initiates sign-up within the TipHaus Employee App.
The employee receives an email.
The employee must download the separate HausMoney App from the App Store or Google Play to finish the sign-up process.
Key Difference: The HausMoney App is only needed if the employee selects HausMoney. Access to the HausMoney App requires separate login credentials that are distinct from the TipHaus Employee App account, and the employee must complete the sign-up process first.
Troubleshooting Common Registration Issues
Please visit this article to learn how to troubleshoot common login and registration issues:
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.