Section 1: Initiating the Update Request
Procedure: Requesting the Business Account Change
Contact Support: Contact us using the chat feature at www.tiphaus.com or by emailing [email protected].
State Need: In your request, explicitly state that you need to update the business bank account for ETA payouts.
Next Step: Once the request is received, we will email a new bank account link form to your bank registrar.
Section 2: Completing the New Account Registration
Linking the New Bank Account
1. Locate Email: The bank registrar will receive an email from Tiphaus.
Troubleshooting: If the email is not found in the primary inbox, check the spam or junk folders.
2. Start Linkage: Click the "Link account" button within the email.
3. Prompt: You will be prompted to connect the new bank account.
4. Choose Method: Choose the method for linking your bank account.
5. Select Institution: Select your bank or financial institution.
6. Log In: Follow your bank's prompts to securely log in.
7. Connect and Approve: Connect your account information via your bank's interface and approve the connection. You should see a confirmation that the account was successfully linked.
Procedure: Assigning the New Account to a Location
After you link the new account, you must assign it to one or more of your TipHaus locations from the bank account link form.
Navigate to Assignments: Go to the "Account Assignments" section.
Select Account: Select the newly linked bank account from the drop-down box to associate it with the location.
Save: Click the "Save" button.
4. Confirmation: A green pop-up should appear, confirming that the account assignment was successfully updated.
Still have questions? Contact our customer success team here or click the Chat icon in the bottom-right corner of your Client Dashboard.